Benji Mercado, Summus Realty - Privacy Policy
Effective Date:
09/01/2024
As a real estate agent at Summus Realty, I, Benji Mercado, am committed to protecting your privacy. This Privacy Policy explains how I collect and use your personal information when you use my SMS program. By opting into my SMS service, you agree to the terms outlined in this policy.
1. Information I Collect
When you opt into my SMS program, I may collect the following types of personal information:
• Phone Number: Used to send and receive SMS messages.
• Appointment Information: Details of your appointments for notifications and reminders.
• Interaction Data:When you interact with my SMS services (e.g., replying to messages, unsubscribing, or requesting HELP), I collect this data for service improvement and troubleshooting purposes.
• Product or Service Preferences:
Information on any products or services you have shown interest in, allowing me to provide relevant updates or offerings.
2. How I Use Your Information
The information I collect is used to:
•Send you appointment reminders and notifications.
•Communicate with you regarding scheduling and services.
•Provide you with information on products or services that you have expressed interest in.
•Send promotional and marketing messages based on your interests.
•Respond to your inquiries or requests.
•Improve the efficiency and functionality of my SMS service.
3. Data Security
Reasonable steps to protect your personal information from unauthorized access will be taken. However, no method of transmission over the internet or mobile networks is completely secure, and I cannot guarantee absolute security.
4. Your Choices
You may choose to opt out of my SMS program at any time by texting “STOP” to the shortcode. Once you opt out, you will no longer receive messages from me. If you want to rejoin, you can opt back in by following the same process as your original subscription.
5. Data Retention
I retain your personal information for as long as necessary to provide my services or as required by law. If you unsubscribe, I will delete your information from my active systems but may retain some data for legal or administrative purposes.
6. Your Privacy Rights
You have the right to access, update, or delete your personal information by contacting me at [email protected] or the contact information below. I will respond to your request within a reasonable timeframe, in compliance with applicable laws.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use my services, you agree to the updated terms.
8. Contact Me
If you have any questions or concerns about this Privacy Policy or how I handle your information, please contact me at:
•Phone:
•Mailing Address: 2077 N Zaragoza Rd b203, El Paso, TX 79938